Q. How long will it take my vehicle to be shipped?
A. On average it will take three to fourteen days for your auto to reach its destination. Factors such as distance between pick up and delivery, weather and traffic will all affect the total length of time.

Q. How long in advance do I need to book my Transport?
A. It is highly recommended that you book your move at least two weeks in advance. Some brokers and carriers can accommodate shorter notices.

Q. Will my vehicle be insured during transport?

A. Yes. Legally all carriers must carry insurance. The industry minimum is $100,000. We recommend you ask to see a copy of their certificate of insurance for proof. Also, read the terms and conditions of your agreement carefully to see what is and what's not covered.

Q. Must all auto transport brokers and carriers be licensed?
A. Yes. The Federal Motor Carrier Safety Administration must issue carriers an MC# or US DOT#, to have proper operating authority. Brokers must also be bonded. MC#'s/DOT#'s and bonding information can be checked through safersys.com, and is strongly recommended to do so.

Q. How should I prepare my vehicle for transport?
A. If you are going to a cold climate, make sure you have winterized your vehicle by adding antifreeze. Secure any loose items such as antennas. Disconnect auto alarms and anti-theft systems. Remove any covers, as covers are not allowed.

Q. Can I store anything in the vehicle?
A. All items to be stored must be stored in the trunk and can weigh no more than 100 pounds. No hazardous or flammable material is permitted what so ever. No items can be stored within the passenger part of the auto. Items stored in the trunk are not covered by insurance and placed by the owners risk.

Q. Will I need to have my Auto delivered to a terminal?
A. A terminal is necessary only in the event there is not enough room for a truck to drop off your vehicle at its destination, because of a narrow or dead end street, or any other conditions that would not allow a truck to enter. These terminals are fully licensed and insured.

Q. What forms of payment is accepted by transport companies?
A. Auto Transport brokers and carriers accept cashier and certified checks as well as cash and credit cards for the deposit. The balance is due upon delivery and only cash, cashiers or certified checks is accepted unless other arrangements have been made prior to transport! Each transport company has their own policy. Make sure you know it by asking and getting it in the agreement.

Q. What if my vehicle is inoperable, can it still be transported?
A. The vehicle can still be transported but in most cases additional fees will apply because of the extra equipment and labor needed to transport your vehicle.